Shipping policy
Shipping Policy
Enjoy FREE Tracked Shipping on All Orders – No Hidden Fees
At JDM Performance, we aim to deliver aftermarket parts and accessories efficiently and transparently, with tracked delivery provided on all orders.
Shipping Options
Free tracked standard shipping
All orders include free tracked shipping. Tracking details are provided once the order has been dispatched.
Shipping method upgrades
For larger or heavier orders, we may ship using faster courier services at no additional cost, depending on destination and carrier availability. This does not change the estimated delivery timeframes listed below.
Estimated Delivery Times
All shipping times are approximate and based on business days (Monday–Friday, excluding holidays):
-
United Kingdom: 5–7 business days
-
European Union: 5–7 business days
-
USA: 7–10 business days
-
Canada: 7–10 business days
-
Australia / New Zealand: 7–10 business days
-
Asia: 7–10 business days
-
Other International Destinations: 10–14 business days
Please note: These are estimated delivery timeframes and are not guaranteed. Delays may occur due to customs inspections, local courier service disruptions, or other logistical issues beyond our control.
Made-to-order and sourced items
Some items are made to order or sourced specifically for each customer. These products may require additional processing time before dispatch. By placing an order, you acknowledge that stated lead times are estimates and may vary depending on supplier availability and production turnaround.
Shipping & Return Policy Notes
-
Shipping timeframes are estimates only and not guaranteed.
-
Outbound and return shipping and handling costs are non-refundable in cases of returns, refused deliveries, incorrect address details, or customer error.
-
Unclaimed, refused, or undeliverable shipments may be subject to return shipping and handling fees, which will be deducted from any applicable refund.
-
For full return terms, please see our Return Policy
Need Help?
-
Live Chat: Use our live chat for real-time assistance. (bottom right corner)
If you have questions regarding shipping, tracking, or delivery status, our support team is happy to assist.