Contact JDM Performance
Thanks for visiting JDM Performance where passion meets performance. We’re dedicated to delivering high-quality JDM parts and a smooth support experience for our growing community.
To ensure fast and efficient service, please use the tools below before reaching out:
Track Your Order
Get live updates on your shipment:
Order Tracking Portal
Live Chat Assistant (24/7)
Our virtual assistant can instantly help with:
-
Tracking updates
-
Returns & refund status
-
Product details & availability
-
Common issues
Start Chat Support (bottom right-corner)
Frequently Asked Questions
Instant answers to the most common queries:
Visit FAQ Page
Still Need Help?
If your enquiry hasn't been resolved using the options above, you can contact our customer support team directly.
Email: info@jdmperformance.net
For faster assistance, please include your order number and any relevant details or photographs as outlined below.
For Order-Related Inquiries
Include your full order number (e.g. #156241).
Requests without a valid order number or sufficient details may be delayed.
For Product Issues
To properly assess any issue, please include:
-
At least two clear photos of the product
-
A photo of the original packaging and shipping label
-
A short video clearly showing the problem
-
A brief written summary of the issue
-
What troubleshooting steps you’ve already tried
Please provide as much relevant information as possible. Missing order details, photographs or supporting evidence may delay our ability to investigate and resolve your enquiry.
Support Expectations
-
Support is handled via Email: info@jdmperformance.net and chat bot
-
All requests are reviewed in the order received. We aim to respond within 2 business days, although some enquiries may require additional investigation.
For customer support, please visit our Customer Support page.
Stay Connected
Follow us on social media for promotions, updates, and new releases.
Thanks for choosing JDM Performance.