Contact JDM Performance
Thanks for visiting JDM Performance where passion meets performance. We’re dedicated to delivering high-quality JDM parts and a smooth support experience for our growing community.
To ensure fast and efficient service, please use the tools below before reaching out:
Track Your Order
Get live updates on your shipment:
Order Tracking Portal
Live Chat Assistant (24/7)
Our virtual assistant can instantly help with:
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Tracking updates
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Returns & refund status
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Product details & availability
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Common issues
Start Chat Support (bottom right-corner)
Frequently Asked Questions
Instant answers to the most common queries:
Visit FAQ Page
Still Need Help?
If your issue wasn’t resolved via the tools above, please ensure the following before submitting:
For Order-Related Inquiries
Include your full order number (e.g. #156241).
Requests without a valid order number cannot be processed.
For Product Issues
To properly assess any issue, please include:
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At least Two clear photos of the product
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A photo of the original packaging and shipping label
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A short video clearly showing the problem
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A brief written summary of the issue
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What troubleshooting steps you’ve already tried
*Submissions that are missing any of the required information may be automatically closed.
*Please do not contact us without context. Messages submitted without an order number, explanation, or supporting photos cannot be processed. Providing all relevant details upfront allows us to assist you faster and more effectively.
Support Expectations
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Support is handled via chat and our contact form only
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Phone and email are not monitored
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All requests are reviewed in the order received
- Our support team is always reachable via the support flow above. We handle all requests in the order received and aim to respond within 24–48 hours business hours.
For customer support, please visit our Customer Support page.
Stay Connected
Follow us on social media for promotions, updates, and new releases.
Thanks for choosing JDM Performance.