Contact information

Contact JDM Performance

Thank you for visiting JDM Performance. We’re dedicated to delivering aftermarket parts and accessories, along with a smooth support experience for our growing community.

To ensure fast and efficient service, please use the tools below before reaching out:

Track Your Order

Get live updates on your shipment using our tracking portal.
Order Tracking Portal

Live Chat Assistant (24/7)

Our virtual assistant can instantly help with:

Tracking updates
Returns & refund status
Product details & availability
Common issues

Start Chat Support

Frequently Asked Questions

Find instant answers to the most common queries.
Visit FAQ Page

Still Need Help?

If your issue wasn’t resolved using the tools above, please submit a request via the Live chat ( bottom right hand corner)

For Order-Related Inquiries

Include your full order number (e.g. #156241).
Requests without a valid order number may be delayed or require follow-up.

For Product Issues

To properly assess any issue, please include:

At least Two clear photos of the product
A photo of the original packaging and shipping label
A short video clearly showing the problem
A brief written summary of the issue
Any troubleshooting steps already attempted

-Submissions missing any of the above may be delayed or require follow-up

Support Expectations

Typical response time is 24–48 business hours.
Support is handled via live chat and email
All requests are reviewed in the order received.

Stay Connected

Thanks for choosing JDM Performance.