Contact us - JDM Performance

Contact JDM Performance

Thanks for visiting JDM Performance  where passion meets performance. We’re dedicated to delivering high-quality JDM parts and a smooth support experience for our growing community.

To ensure fast and efficient service, please use the tools below before reaching out:

🔍 Track Your Order

Get live updates on your shipment:
👉 Order Tracking Portal

💬 Live Chat Assistant (24/7)

Our virtual assistant can instantly help with:

  • Tracking updates

  • Returns & refund status

  • Product details & availability

  • Common issues

👉 Start Chat Support

❓ Frequently Asked Questions

Instant answers to the most common queries:
👉 Visit FAQ Page

📦 Still Need Help?

If your issue wasn’t resolved via the tools above, please ensure the following before submitting:

✅ For Order-Related Inquiries

Include your full order number (e.g. #156241).
Requests without a valid order number cannot be processed.

✅ For Product Issues

To properly assess any issue, please include:

  • At least Two clear photos of the product

  • A photo of the original packaging and shipping label

  • A short video clearly showing the problem

  • A brief written summary of the issue

  • What troubleshooting steps you’ve already tried

⚠️ Submissions missing any of the above may be automatically closed.

ℹ️ Support Expectations

  • Support is handled via chat and our contact form only

  • Phone and email are not monitored

  • All requests are reviewed in the order received

  • Our support team is always reachable via the support flow above. We handle all requests in the order received and aim to respond within 24–48 hours business hours.

🔗 Stay Connected

Follow us on social media for promotions, updates, and new releases.

Thanks for choosing JDM Performance.