We at JDM Performance understand the importance of providing high-quality products to our valued customers, if you receive an incorrect or defective item, we'll assume responsibility and cover the return shipping costs. Our policy entails offering refunds exclusively for faulty products, in compliance with applicable laws.
We do not accept returns if you purchased the wrong item without consulting us before making the purchase. It is important to ensure that you have selected the correct item to fit your vehicle prior to placing your order. If you are unsure about any product, please contact our customer service team for assistance before making a purchase. If you have received the wrong item due to an error on our part, please contact us immediately so we can rectify the issue.
To ensure a smooth and hassle-free returns process, you are advised to notify us within seven (7) days of receiving the product via email. All return shipments must be made freight prepaid, and we highly recommend that you choose a shipping method that provides tracking and insurance coverage. Please note that we do not accept COD or freight collect shipments, and any additional charges incurred during the returns process shall be borne by you.
Returned items must be in their original condition and packaging, and any claim for a missing, incorrect, or damaged item must be submitted within three (3) business days of receipt of the merchandise. Please inspect your products upon receipt to ensure that any issues are promptly reported.
In the event that you meet the requirements for returning a product, please use the contact form in the open navigation menu or send us an email at firstname.lastname@example.org.
Termination of these terms and conditions may occur without prior notice from JDM Performance at any time, for any reason. However, provisions related to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous shall remain in effect even after termination.
We may deliver notice to you through e-mail, a general notice on the site, or any other reliable method to the address you have provided to us.
Please note that we recommend professional fitment of parts. JDM Performance shall not be liable for any special or consequential damages that may result from the use of, or inability to use, the materials on this site or the performance of the products, even if JDM Performance has been advised of the possibility of such damages. However, applicable laws may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.