Shipping policy

Shipping Guide

we understand the importance of timely delivery, and that is why we strive to process orders daily and work diligently to ensure prompt delivery. Our standard shipping service is free and fully tracked, providing our customers with the peace of mind that their package will be delivered safely and securely.

For most larger items weighing over 4kg, we offer express shipping at no additional cost to our customers. Additionally, upon request, we provide optional express shipping through Fedex or UPS, and a quote can be provided upon inquiry.

Please note that estimated shipping times may vary based on location and are calculated in business days. While we make every effort to deliver your order within the estimated timeframe, shipping delays may occur that are beyond our control.

For express shipping, the estimated delivery times are as follows:

  • United Kingdom: 5-9 Days
  • EU Countries: 7-10 Days
  • USA: 7-10 Days
  • Canada: 10 Days
  • Asia: 7-12 Days*
  • Australia: 7-14 Days
  • New Zealand: 7-14 Days

For free standard shipping, the estimated delivery times are as follows:

  • United Kingdom: 9-14 Days
  • EU Countries: 14-20 Days
  • USA: 9-20 Days
  • Canada: 10-25 Days
  • Asia: 7-14 Days*
  • Australia: 10-20 Days
  • New Zealand: 10-20 Days
  • Russia: 14-30 Days
  • Mexico/Brazil: 14-28 Days
  • International: 14-28 Days

If you encounter any issues with your order, please notify us immediately. We strive to respond to all messages within 24 hours and are committed to ensuring your satisfaction. We believe that any problem can be resolved with ease.